Cancellation Policies

 

  • For Workshops/Events $45 or less:

    • There are no refunds if cancelling without 24 hours advanced notice. if you contact us via email or phone with more than 24 hours advanced notice, you may transfer the reservation to a different event, or service for one year, less a $15 cancellation fee. If no notification of cancellation occurs, you will forfeit your session fee.
       

  • For Workshops/workshop series/group art therapy series over $45:

    • The Studio will refund your fee paid, less a $30 cancellation fee if you cancel more than 7 days before the start date of a series/workshop. If you cancel seven days or less before the start date, you will forfeit your fee. There are no refunds for no-shows or for withdrawals after a workshop series/group begins.
       

  • Individual Art Therapy:

    • You will be responsible to pay for an appointment that has been missed or cancelled without 24 hours advance notice at the regular rate. In the case of illness or emergency, exceptions to this policy will be made on a case-by-case basis at the discretion of the art therapist
       

  • Gift Certificate Information:

    • Gift certificates expire one year after the issue date. Certificates can be redeemed by calling or emailing the studio. Certificates are not redeemable for cash.
       

  • Solstice healing arts collective reserves the right to cancel or modify a workshop or class at any time. Full refunds will be issued if the studio cancels a workshop or class.

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